Independent company contact referenceOur source standards
The Constant TravellersCONTACT DESK
COMPANY CONTACT FILE

CarMax

Customer Service Number

Read or write a review ↘
CarMaxcarmax.com ↗Company website
COMPANY-PUBLISHED NUMBER

Customer Relations

+1 800-519-1511
⌖ US◷ Monday–Friday, 9 a.m.–8 p.m. ET

Auto Finance is a different department; do not use customer-relations numbers for payment or loan support.

View official source ↗Source reviewed Sep 26, 2026

The Constant Travellers is an independent directory, not the customer service team for CarMax. The contact routes shown belong to the company. We do not connect or handle calls.

01 / REACH THE COMPANY

Contact options

CarMax contact reference. Note whether the question concerns the reservation, the journey itself or a later charge. Match the request to the provider’s published route before you call.

phone

Customer Relations

US

+1 800-519-1511

Monday–Friday, 9 a.m.–8 p.m. ET

Auto Finance is a different department; do not use customer-relations numbers for payment or loan support.

Source ↗Reviewed Sep 26, 2026
phone

Car buying, selling and shopping

US

+1 833-538-2913

Monday–Saturday, 9 a.m.–9 p.m.; Sunday, 11 a.m.–10 p.m. local time

Auto Finance is a different department; do not use customer-relations numbers for payment or loan support.

Source ↗Reviewed Sep 26, 2026
MAKE YOUR NEXT STEP COUNT

Before you contact CarMax

  1. Note whether the question concerns the reservation, the journey itself or a later charge.
  2. Identify the pickup or departure location and the date shown on your reservation.
  3. Choose the department and calling region that fit your request.
  4. Keep private information within the company’s own contact channel, not in a public review.
COMMUNITY NOTES

CarMax reviews

Moderated before publication

Read individual experiences of contacting a company. Ratings come only from published submissions and are not a guarantee of service quality.

Loading published reviews…

Write a review

Your email stays private. Your display name and approved review will be public. Never include account numbers, booking references or payment details.

TRACE THE INFORMATION

Sources & corrections

Source-review dates are attached to individual contacts. They describe when the source was reviewed, not a test call or a guarantee that a line is currently staffed.

Company reference links
Suggest a correction for CarMax ↗